CityMood360 - Frequently Asked Questions (FAQ)

blog-post image

Frequently Asked Questions (FAQ)

Everything you need to know about using Citymood360 to discover and promote businesses.

Citymood360 offers multiple visibility plans:
  • Diamond: Top placement on homepages and search (National visibility)
  • Platinum: After middle placement on homepages + search visibility (National visibility)
  • Gold: After middle placement on City homepage and city featured visibility
  • Silver: Improved listing visibility within city search
  • Regular: Standard listing
Plans must be selected at the time of posting the ad.
Add-ons give extra visibility across dedicated sections:
  • Offers: For discounts and deals
  • Special/Traditional: For unique or cultural products
  • New Launch: For newly launched services/products
These separate sections appear on homepages and highlight in search, increasing discovery.
Click on Sign Up from login page or footer.

Choose user type:
  • Business User
  • Individual User
Business users must provide:
  • Business Name
  • Phone Number
  • GSTIN (optional if applicable)
  • Address / Landmark
  • Email & Password (used for login)
  • Logo Upload
Use the login option available in the top menu or footer.

Enter your registered email and password to access your account.
Click on Promote Your Brand (top or footer).

You must login first. Then fill:
  • Category and all marked mandatory fields
  • City & Location
  • Title
  • Description
  • Key Highlights
  • Price / Offer Details
  • Images
  • Start Date
  • Select Scheme
  • Select Add-ons (Offers / Special / New Launch)
Users can search by:
  • Category
  • City
  • Keyword
Filters available:
  • Offers
  • Special Products
  • New Launch
You will see city-specific content including:
  • Trending hotspots
  • Tourist places
  • Malls
  • Spiritual places
Users can view full promotion details including description, images, and contact info.

Business users can choose to hide or show their phone number.
After login, you can access:
  • My Listings (Edit / Extend)
  • Payment History
  • Pending Approvals
  • Blocked / Deleted Promotions
Note: Edited or extended ads go for admin review (2–24 hours).
Each promotion is valid for 30 days.

You can extend it for another 30 days from My Listings page on user menu after login .

Note:
  • You cannot change the plan during extend
  • Same scheme continues
Citymood360 is more than a business listing platform — it is a city lifestyle discovery platform designed around how people actually explore cities and experiences.

Citymood360 combines:
  • Multiple visibility plans for businesses
  • Dedicated add-on sections for Offers, Special/Traditional Products, and New Launches
  • 400+ subcategories across lifestyle and city essential services
  • City-level and national-level business visibility
  • Unique Mood-Based Discovery to help users discover experiences based on how they feel
Users can select moods such as:
  • Relax Mood
  • Family Mood
  • Romantic Mood
Based on the selected city, destination location, and mood, Citymood360 intelligently displays relevant businesses, experiences, dining places, wellness centers, nightlife, shopping, tourist spots, and more.

This creates a smarter and more personalized way for users to explore the city while helping businesses connect with the right audience at the right moment.
Mood-Based Discovery is a unique feature of Citymood360 that helps users discover places, services, and experiences based on their mood and preferences.

Instead of searching only by category, users can choose moods such as:

  • Relax Mood
  • Family Mood
  • Romantic Mood

Citymood360 then fetches relevant businesses and experiences based on:

  • Selected city
  • Destination/location
  • User mood

Users can discover:

  • Restaurants & Cafes
  • Wellness & Spa Centers
  • Family Entertainment
  • Romantic Dining
  • Nightlife & Events
  • Tourist & Spiritual Places
  • Shopping & Lifestyle Experiences
This feature makes city exploration more personalized, engaging, and experience-driven.

Yes. Citymood360 allows businesses to add a short video or reel URL while posting a promotion. Videos are a powerful way to showcase your products, services, offers, customer experience, events, projects, or brand story.

When a valid reel URL is provided, your promotion may be displayed in the dedicated Reels & Short Videos section available on Citymood360 home pages, helping users discover your business through engaging visual content.

Businesses commonly use reels to showcase:

  • Products and special collections
  • Restaurant dishes and dining experiences
  • Spa, wellness, fitness, and beauty services
  • Real estate projects and property walkthroughs
  • Travel destinations and tourist experiences
  • Events, celebrations, and special occasions
  • New product launches and business openings

Benefits of adding a reel:

  • Increases customer engagement and visibility
  • Provides a richer visual presentation of your business
  • Helps customers understand your offerings quickly
  • May attract more views compared to image-only promotions
  • Enhances brand awareness and customer interest
Tip: Short, high-quality videos highlighting your key products, services, offers, experiences, or customer benefits generally perform better and attract more attention.

Reviews and ratings help users make informed decisions by learning from the experiences of other customers. Anyone who has interacted with a business, service, product, or destination can share their experience by submitting a review and rating.

Users can provide:

  • Star ratings based on their experience
  • Feedback about products or services
  • Comments about quality, value, and customer satisfaction
  • Recommendations that may help other users

Reviews not only help future customers but also provide valuable feedback that businesses can use to improve their products, services, and customer experience.

How ratings influence Mood-Based Discovery:

Citymood360 uses various factors, including user ratings and reviews, to calculate a Mood Score for businesses and promotions.

When users select a mood (such as Relax, Family, or Romantic) along with a city and destination location, Citymood360 attempts to display the most relevant promotions and experiences for that mood.

Higher ratings can help businesses by:

  • Improving overall Mood Score
  • Increasing credibility and customer trust
  • Enhancing visibility within Mood-Based Discovery results
  • Helping users identify highly rated experiences
  • Supporting better customer engagement and business growth
Businesses that consistently receive positive reviews and higher ratings may gain stronger visibility and relevance within Mood-Based Discovery results.
Reviews should be genuine, respectful, and based on actual experiences. Citymood360 may moderate reviews that violate platform guidelines.

Citymood360 provides a separate icon near Search button for multiple viewing options in the Search section so users can browse promotions and businesses in the way that best suits their preferences.

Available View Options:

  • 🖼️ Card View – Displays promotions in a visual card layout with images, titles, location details, and key highlights. This view is ideal for exploring businesses, offers, products, and services with rich visual information.
  • 📋 Compact List View – Displays more promotions in a smaller space, making it easier to quickly browse and compare multiple listings. This view is useful when you want to scan many results efficiently.
  • 🎥 Reels View – Displays promotions that include business reels or short videos. This view helps users discover businesses through engaging visual content and provides a quick preview of products, services, experiences, events, offers, and destinations.

Why use different views?

  • Card View offers a rich visual browsing experience.
  • Compact List View helps users view more results at once.
  • Reels View provides an interactive video-based discovery experience.
You can switch between Card View, Compact List View, and Reels View at any time while searching to find businesses, offers, special products, new launches, events, and city lifestyle experiences in the format you prefer.

Best Offers

Discover unbeatable offers across top categories, designed to give you maximum value every day. Shop smart and make the most of these limited-time deals.

Special Products

Explore the city’s finest collection of special, cultural and traditional products - authentic treasures that reflect the rich heritage.

New Launches

Explore latest range of brand-new products and projects, updated with the newest launches across all major categories.